Video: How to Manage Users & Permissions
For a written step-by-step guide, scroll past the video.
How to Manage Users
To add new users or manage existing users in your Raptor Maps organization, log in to app.raptormaps.com and navigate to the left toolbar.
Under the drop-down menu next to your name, you'll see a list of orgs for which you have access. If you've been assigned as an org admin for any org, you'll also see the corresponding gear icon alongside.
Clicking that gear icon navigates to the org admin page where you'll see a list of users in the organization as well as their corresponding permissions. Add new users to the organization by entering their email to the “Add user to your organization” field at the bottom of the page.
Users can be granted access to see and interact with all reports across a portfolio, or third-party users can have their access limited to specific sites. A user with all permissions checked can view, edit, and submit inspection orders, create task lists for technicians, and complete any assigned task lists. Lastly as an admin, they can review this page to add and manage users as needed.
Pro-Tip: On the org permissions page, navigate to “Image Set Permissions” and check “Upload Files” for all users. This enables users to upload photos and files to sites in the platform.
For a third-party user who only needs access to a specific site, we’ll add their email to the org with zero checked permissions, then navigate back to our Solar Sites list from the left toolbar. Hover over the site of interest and select “Edit Permissions” from the little ‘kebab’ menu on the right side of the page.
You'll see that the list of users who have complete org access are shown here because they have access to view and edit all sites in the portfolio
Anyone in the org who has not been assigned “View All” permissions will appear in this drop-down menu. Add any new user(s) to the org admin page, then select the user you'd like to add to a specific site, click Add User, and Save Permissions.
On top of reviewing the inspection findings and digital twin, assigning edit access will enable users to update anomaly statuses. E.g., updating an anomaly from “detected” to “resolved” after remediation.
