Knowledge Hub FAQ

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Raptor Maps Knowledge Hub FAQ
The Knowledge Hub contains articles to help you utilize our solutions, these are some frequently asked questions.
Looking for our Knowledge Hub? Check out our Knowledge Hub here.
I have a signed sales agreement and I’m ready to perform or schedule an inspection. What do I need to do?
Why do I need to upload an asbuilt with a site layout that includes wiring details?
I’ve submitted an order but received a request for additional documentation. The files I want to provide are too big for email. How can I send these to Raptor Maps?
I captured RGB and IR imagery along with obliques. How do I upload these to Raptor Maps?
I have a third party contractor that performs O&M services on a site I manage. I want to provide report access for this contractor but limit access to the site they manage in our Raptor Maps account. Can I do that?
I was sent a PDF of a report. How can I access this report in the Raptor Maps platform?
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