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Knowledge Hub FAQ

I have a signed sales agreement and I’m ready to perform or schedule an inspection. What do I need to do?

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I have a signed sales agreement and I’m ready to perform or schedule an inspection. What do I need to do?

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Why do I need to upload an asbuilt with a site layout that includes wiring details?

+

Why do I need to upload an asbuilt with a site layout that includes wiring details?

+

I’ve submitted an order but received a request for additional documentation. The files I want to provide are too big for email. How can I send these to Raptor Maps?

+

I’ve submitted an order but received a request for additional documentation. The files I want to provide are too big for email. How can I send these to Raptor Maps?

+

I captured RGB and IR imagery along with obliques. How do I upload these to Raptor Maps?

+

I captured RGB and IR imagery along with obliques. How do I upload these to Raptor Maps?

+

I have a third party contractor that performs O&M services on a site I manage. I want to provide report access for this contractor but limit access to the site they manage in our Raptor Maps account. Can I do that?

+

I have a third party contractor that performs O&M services on a site I manage. I want to provide report access for this contractor but limit access to the site they manage in our Raptor Maps account. Can I do that?

+

I was sent a PDF of a report. How can I access this report in the Raptor Maps platform?

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I was sent a PDF of a report. How can I access this report in the Raptor Maps platform?

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Raptor Maps Knowledge Hub FAQ

The Knowledge Hub contains articles to help you utilize our solutions, these are some frequently asked questions.

Looking for our Knowledge Hub? Check out our Knowledge Hub here.

I have a signed sales agreement and I’m ready to perform or schedule an inspection. What do I need to do?

+

I have a signed sales agreement and I’m ready to perform or schedule an inspection. What do I need to do?

+

Why do I need to upload an asbuilt with a site layout that includes wiring details?

+

Why do I need to upload an asbuilt with a site layout that includes wiring details?

+

I’ve submitted an order but received a request for additional documentation. The files I want to provide are too big for email. How can I send these to Raptor Maps?

+

I’ve submitted an order but received a request for additional documentation. The files I want to provide are too big for email. How can I send these to Raptor Maps?

+

I captured RGB and IR imagery along with obliques. How do I upload these to Raptor Maps?

+

I captured RGB and IR imagery along with obliques. How do I upload these to Raptor Maps?

+

I have a third party contractor that performs O&M services on a site I manage. I want to provide report access for this contractor but limit access to the site they manage in our Raptor Maps account. Can I do that?

+

I have a third party contractor that performs O&M services on a site I manage. I want to provide report access for this contractor but limit access to the site they manage in our Raptor Maps account. Can I do that?

+

I was sent a PDF of a report. How can I access this report in the Raptor Maps platform?

+

I was sent a PDF of a report. How can I access this report in the Raptor Maps platform?

+

I have a signed sales agreement and I’m ready to perform or schedule an inspection. What do I need to do?

+

I have a signed sales agreement and I’m ready to perform or schedule an inspection. What do I need to do?

+

Why do I need to upload an asbuilt with a site layout that includes wiring details?

+

Why do I need to upload an asbuilt with a site layout that includes wiring details?

+

I’ve submitted an order but received a request for additional documentation. The files I want to provide are too big for email. How can I send these to Raptor Maps?

+

I’ve submitted an order but received a request for additional documentation. The files I want to provide are too big for email. How can I send these to Raptor Maps?

+

I captured RGB and IR imagery along with obliques. How do I upload these to Raptor Maps?

+

I captured RGB and IR imagery along with obliques. How do I upload these to Raptor Maps?

+

I have a third party contractor that performs O&M services on a site I manage. I want to provide report access for this contractor but limit access to the site they manage in our Raptor Maps account. Can I do that?

+

I have a third party contractor that performs O&M services on a site I manage. I want to provide report access for this contractor but limit access to the site they manage in our Raptor Maps account. Can I do that?

+

I was sent a PDF of a report. How can I access this report in the Raptor Maps platform?

+

I was sent a PDF of a report. How can I access this report in the Raptor Maps platform?

+

Welcome to the Raptor Maps Knowledge Hub!

The Knowledge Hub contains articles to help you utilize our solutions.

Looking for our research reports and updates from the Raptor Maps experts team? Check out our Resource Hub here.

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© 2023 Raptor Maps, Inc.

444 Somerville Ave.
Somerville, MA 02143

Stay Up to Date

Subscribe to our newsletter and stay informed about innovations in solar asset optimization, deploying robotics for solar, our research and testing with OEMs, the latest in our product development, and more.

© 2023 Raptor Maps, Inc.

444 Somerville Ave.
Somerville, MA 02143

Stay Up to Date

Subscribe to our newsletter and stay informed about innovations in solar asset optimization, deploying robotics for solar, our research and testing with OEMs, the latest in our product development, and more.

© 2023 Raptor Maps, Inc.

444 Somerville Ave.
Somerville, MA 02143

Stay Up to Date

Subscribe to our newsletter and stay informed about innovations in solar asset optimization, deploying robotics for solar, our research and testing with OEMs, the latest in our product development, and more.