Raptor Solar lets you automatically generate a Warranty Claim with all of the information needed by the Original Equipment Manufacturer (OEM) to review your claim. OEMs can also use the Raptor Maps platform to review your claim.

Generating a claim from Aerial Inspections data

Hot spots and activated bypass diodes are indicators of potential module failures. If the modules are within warranty, you can use evidence of these types of failures to support a warranty claim. Raptor Maps Analytics assists you to identify these issues, as well as provides the documentation necessary for a claim.

To use Raptor Maps to streamline the warranty-claims process, begin by purchasing a Raptor Maps Comprehensive solar inspection.

Hot spot and multi cell anomalies are characterized by a significant thermal differential between the defective module and the adjacent module. For example, one manufacturer considers a temperature difference between two adjacent cells of 20 or more degrees Celsius evidence of a defective module, where the hotter module is defective.

To learn more about how Raptor Maps supports warranty claims, visit our Claims Management product page.

Need more help? Contact support@raptormaps.com. We will be happy to help you follow up with your module manufacturer.