Viewing Orders
Raptor Maps uses an orders system to process data and provide users with deliverables. Please note: all deliverables require a user to submit an order from their Raptor Maps account.
The Orders page allows users to view, search, and filter ongoing and delivered orders in list form. Use the left control panel to navigate to the Orders page.
Use the left control panel to navigate to Orders
Selecting an order from the orders list brings you to an Order Details Page
This page features order status and details, including the data upload link for self-collected imagery
Orders can be searched by site name or Order ID
Use the search bar to see all orders for a site or to search by Order ID
Orders can be filtered by several categories, including Order Status. Order lists can also be sorted by column.
Filtering by Order Status can quickly show which orders require submission to move forward
For Completed orders, users can navigate directly to a deliverable from the Orders page. Use the three dots when hovering over an order to navigate to the Digital Twin or an Inspection report.
Questions about order status or order type? Click here to learn more.
Submitting Orders
Orders with Raptor Maps contracted data collection (“turnkey” orders)
Turnkey orders will be onboarded by Raptor Maps and visible in the Orders page list view.
Navigate to the Orders page and filter by “Info Needed” status. This will display pending orders that require submission.
Select the order you wish to submit, then select the Continue Order button
Follow the order modal instructions where inspection and site details can be filled out and confirmed.
Select Next when details are complete
Upload an asbuilt with a site layout diagram that includes wiring detail. If you do not have any site files to provide or if you are submitting a repeat inspection, click the checkbox below the as-built upload field. Please see here for asbuilt guidelines.
If you have previously provided layout documentation for a site, you do not need to re-upload it
On the next page, fill out the data capture availability window.
Flight availability lets the flight coordination team know when to schedule a pilot.
The last page summarizes the order info. Click ‘Submit’ to complete the order submission. Users who submit an order will receive a confirmation email.
Orders with self-collected data (“non-turnkey” orders)
All non-turnkey orders must be created and submitted manually by a user in the customer’s organization.
Non-turnkey orders also require users to upload all imagery to a submitted order before it will move to processing.
Once an order has been created and submitted, it can be accessed via the Orders page.
In the event of questions or data issues for a non-turnkey order, a member of the Raptor Maps team will reach out for clarification on next steps.